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Rip & Stain Protection

Rip & Stain Protection

by The Dress Room

Laybuy available: Choose to pay over 6 payments, interest free.


What’s covered?

If you choose to purchase Rip & Stain Protection (Recommended!) when renting an item - we will cover any minor damage such as stains and/or rips, to a maximum cost of $250 NZD per rented item.

If you have rented items in your care that have been damaged in any way, please contact us before initiating any type of repair.

What’s not covered?

We understand that minor damage to clothing can sometimes happen, however, there are other events that we don’t offer cover for. These events are:

- Late returns

- Irreparable or excessive damage including stains that can't be removed

- Loss of item due to carelessness, theft or other

In the event of irreparable damage or loss of the item, the Borrower would be liable to cover the fair market value of the item, at the discretion of our team.

Please note: Pick-ups are available same day during store hours, and deliveries are sent overnight if ordered before 3pm. Please consider this when selecting your date.

Why rent with The Dress Room?

  • Fast shipping or pick up
  • Exceptional support
  • Cleaning included
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